FAQ

Find answers to frequently asked questions about our Pismo Beach, CA hotel. Have another question? Contact us here!

Is Pismo Beach a good place to visit?

Yes, Pismo Beach is a wonderful coastal destination. In fact, it was recently named USA Today’s #1 Best Coastal Small Town for 2025, making it a top choice for beach vacations.

What are the benefits of booking directly with Sandcastle Hotel on the Beach?

Booking directly on the Sandcastle Hotel on the Beach website offers exclusive perks such as flexible cancellation options, web-only promotions, and special offers. Pacifica Perks members save an additional 5% on the best available rates and enjoy early access to sales and promotions.

What is the cancellation policy at Sandcastle Hotel on the Beach?

For flexible rates, reservations must be cancelled by 4pm local hotel time two days prior to arrival to avoid a charge of one night’s room and tax. For prepaid rates, reservations are fully prepaid, non-refundable, and cannot be modified. Reservations made at least 72 hours in advance may be cancelled within 24 hours of booking without penalty.

What time is check-in and check-out at Sandcastle Hotel on the Beach?

Guest check-in at Sandcastle Hotel on the Beach begins at 4pm, and check-out is at 11am.

How do I get to Sandcastle Hotel on the Beach?

From the north, take CA-1 South toward Pismo Beach, continue onto Dolliver Street, and turn right onto Stimson Avenue. The hotel is two blocks down on the left. From the south, take the Price Street exit, then the second left onto Stimson Avenue. The hotel is three blocks down on the left.

Does Sandcastle Hotel on the Beach offer dog-friendly rooms?

Yes, Sandcastle Hotel on the Beach is a dog-friendly hotel. A non-refundable fee of $120 plus tax per stay applies, charged to the reservation before checkout. Service animals are exempt from this fee.

Does Sandcastle Hotel on the Beach have ADA accessible guest rooms?

Yes, Sandcastle Hotel on the Beach offers ADA accessible guest rooms. For details about accessible features, guests may contact the front desk at (805) 773-2422.

Does Sandcastle Hotel on the Beach offer beach wheelchair rentals?

Yes, Sandcastle Hotel on the Beach provides four beach wheelchairs available for rental so guests can enjoy the sand with ease.

Does Sandcastle Hotel on the Beach have adjoining guest rooms?

 Yes, Sandcastle Hotel on the Beach offers adjoining rooms, including Partial View Rooms and Deluxe Rooms. Guests may call the hotel directly at (805) 773-2422 to reserve adjoining accommodations.

Does Sandcastle Hotel on the Beach have onsite dining?

Yes, Sandcastle Hotel on the Beach is home to The Deck Bistro, overlooking the sand and Pismo Beach Pier. The restaurant serves special Sunrise and Sunset menus daily from 7am to 11am and 3pm to close.

How much is parking at Sandcastle Hotel on the Beach?

 Self-parking at Sandcastle Hotel on the Beach is $30 plus tax per night for hotel guests.

How can I contact Sandcastle Hotel on the Beach with additional questions?

Guests may reach Sandcastle Hotel on the Beach directly through the hotel’s contact page.